I am new to Ubiquity Hardware, everything we have is ubiquity however, Router , Switches, AP's
I have Edge MAx Pro 8
Ubiquity 750 and 1 Edge Lite Switch.
traceroute hangs at first hop. (ping on by default)
i have clients hanging.
Internet is 150 down and bandwidth tests show clients get 150
This is a school when they go to lockdown browser it says no interent the traceroute there shows:
Hop 2 is the issue, all ideas to help I would be grateful
PING TEST:
Ping statistics for 70.103.8.82:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 99ms, Maximum = 111ms, Average = 103ms
TRACE ROUTE TEST:
Tracing route to 70.103.8.82 over a maximum of 30 hops:
1 0 ms 192.168.0.1
2 5006 ms
3 13 ms 68.85.161.57
4 23 ms 68.85.37.29
5 17 ms 68.86.90.173
6 20 ms 50.248.118.6
7 26 ms 62.115.122.202
8 23 ms 213.155.134.127
9 50 ms 62.115.122.231
10 34 ms 62.115.146.145
11 32 ms 209.200.144.194
12 40 ms 209.200.144.197
13 102 ms 209.200.151.164
14 99 ms 70.103.8.82
Trace complete - total time elapsed 5485ms.
