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Another really strange ERX issue - I've bricked 2 ERX-SFPs

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Now that the bi-directional iperf problem has been reproduced I've stumbled across another strange and in some ways more worrisome issue. (If I keep this up I can imaging the Ubnt devs will start groaning when they see my posts...)

 

I have now bricked two brand new out of the box ERS-SFPs by a) upgrading the firmware to V1.9 and b) loading a config. (The config, very lightly edited, is below. I can send the config .tar.gz file if someone at Ubnt wants it.)

 

Hard(!) to believe that simply loading a config can produce this sort of result. I had to research how to use the serial port pins on the units so I could see the console output while the units boot.

 

It's not pretty:

 

erx-console.png

 

I've verified that my serial port setup works by testing it on a functioning ERX and ERX-SFP.

 

Baud 57600, 8N1. 

 

I've tried different terminal programs, characters sets (UTF-8, ASCII, etc) but so far had no luck ungarbling the console output of the bricked units.

 

Though, based on what is readable from the console, it looks like something has gone terribly awry.

 

I have attempted to use the reset switch to bring the units back but with no luck. I have tried a) letting the units power up and then pressing the reset button, and b) pressing and holding the reset button while power is applied.

 

Finally, my issues smells a bit like the issue docholliday encountered, at least the config loading part. See: ER-X v.1.9.0 L2TP fails if IPSec offloading enabled.

 

Thoughts or ideas (besides RMa'ing the units).

 

Mark

 

 

interfaces {
    ethernet eth0 {
        description "eth0 (switched: => BCAST-1: eth4)"
        duplex auto
        poe {
            output off
        }
        speed auto
    }
    ethernet eth1 {
        duplex auto
        speed auto
    }
    ethernet eth2 {
        description "eth2 (switched: => PTP-1: eth3)"
        duplex auto
        poe {
            output off
        }
        speed auto
    }
    ethernet eth3 {
        address 10.1.1.5/24
        description "eth3 (routed: => PTP-1: eth2)"
        duplex auto
        ip {
            ospf {
                dead-interval 40
                hello-interval 10
                priority 1
                retransmit-interval 5
                transmit-delay 1
            }
        }
        poe {
            output off
        }
        speed auto
    }
    ethernet eth4 {
        description "eth4 (=> BCAST-2: eth4)"
        duplex auto
        poe {
            output off
        }
        speed auto
    }
    ethernet eth5 {
        duplex auto
        speed auto
    }
    loopback lo {
    }
    switch switch0 {
        address 10.1.2.5/24
        ip {
            ospf {
                dead-interval 40
                hello-interval 10
                priority 1
                retransmit-interval 5
                transmit-delay 1
            }
        }
        mtu 1500
        switch-port {
            interface eth5
            interface eth0
            interface eth1
            interface eth2
            interface eth4
        }
    }
}
protocols {
    ospf {
        area 0.0.0.0 {
            area-type {
                normal
            }
            network 10.1.1.0/24
            network 10.1.2.0/24
        }
        parameters {
            abr-type cisco
            router-id 10.1.2.5
        }
        redistribute {
            connected {
                metric-type 2
            }
            static {
                metric-type 2
            }
        }
    }
}
service {
    gui {
        https-port 443
    }
    snmp {
        community public {
            authorization ro
        }
        contact noc@xxxxxx.com
        location PWTW01
    }
    ssh {
        port 22
        protocol-version v2
    }
}
system {
    host-name PWTW01-PTP-2
    login {
        user xxadmin {
            authentication {
                encrypted-password $6$pdgoxL2DDv9$mbhWYeu/D68sMD8H7jbpcsYlNv/ZGE6NT9DbWHio9pfkWzuUovaYiAZdpoPvbPzq8b3W/0/zFkUFhDWG33xXc.
                plaintext-password ""
            }
            level admin
        }
    }
    name-server 8.8.8.8
    name-server 8.8.4.4
    ntp {
        server 0.ubnt.pool.ntp.org {
        }
        server 1.ubnt.pool.ntp.org {
        }
        server 2.ubnt.pool.ntp.org {
        }
        server 3.ubnt.pool.ntp.org {
        }
    }
    syslog {
        global {
            facility all {
                level notice
            }
            facility protocols {
                level debug
            }
        }
    }

 

[Edits limited to the email domain and user id.]

 


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