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Harmony Universal Remote - intermittent connectivity

Has anyone had success in connecting to a Harmony remote, which seem quite popular? 

 

The hub will accept commands from my remote at any time (as it is an IR signal) but when I launch the Harmony app, connectivity is intermittent.  When it won't connect, I've turned on all logging but cannot see any issues with dropped packets.

 

Harmony have stated that the hub isn't designed to work across subnets, however, suggested the following on their forum:

 

1. Make sure that the Harmony Hub has access to a DHCP server that provides an IP address and a valid gateway to the Internet. Unfortunately, there is currently no way to assign a fixed IP address to the Hub.
2. Make sure that multicasts can propagate across subnets. The mobile app sends out a UDP multicast to the group 224.0.0.1 on port 5224 to discover the Hub.
3. Make sure that TCP traffic on port 8088 can propagate across subnets.

 

My setup is a simple SOHO setup (eth0 WAN, eth1 LAN, eth2 WLAN).  In this setup, points 1 and 3, are addressed in the standard setup.  For point 2), I'm using mdns repeater and the broadcast relay add-on available through this forum:

 

admin@ERL / ~ $ show service mdns
 repeater {
     interface eth1
     interface eth2
 }
admin@ERL / ~ $ 
admin@ERL / ~ $ show service bcast-relay 
 id 1 {
     description "Sonos Listener"
     interface eth1
     interface eth2
     port 1900
 }
 id 2 {
     description "Harmony Hub"
     interface eth1
     interface eth2
     port 5224
 }
admin@ERL / ~ $ 

I'm really stumped!  For 30 min I couldn't connect to the hub with the remote and now I can, although I'm not sure how long this will last. I'm not having any such issues with Sonos or Apple AirPlay.

 

Has anyone had any permanent success?

 

 

 


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